Refund Policy

We want you to be satisfied with your purchase.

If you receive a damaged or incorrect item, please contact us within 7 days.

Refunds or replacements will be processed after reviewing your request.

Due to the nature of our products, some items may not be eligible for return.

Shipping costs are non-refundable unless the issue is our fault.

To request a refund, contact:
support@velvetaurashop.com